Patient Experience

5 key strategic elements for innovative partnerships in healthcare

Kate Dion sits down with Healthcare Changemaker and incoming General Manager Roche Slovenia, as she wraps up her tenure as Director of Business Strategy, Transformation and Innovation.  Driven by a desire to deliver the outcomes that matter most to patients, their families, and society, Eva uses her ability to collaborate and build transformative partnerships with […]

Rethinking the patient experience starting with patient education

Clinical innovators are constantly thinking of ways to enhance the patient experience while gaining operational efficiencies. One way we can enhance patient experience is to empower patients through improved patient education. Healthcare has long been considered a source of stress and anxiety for patients due to the complexities or lack of understanding of their treatment plans. […]

The perfect patient result – Why improving patient experience is the key

Many believe there is no such thing as perfect healthcare. That may be true. However, if you improve patient experience this can create the perfect patient result that, once achieved, can impact the business, the patient, and staff in profound ways. The perfect patient result can be achieved, independent of the patient outcome. Of course, […]

FBI security secrets revealed and what healthcare leaders can learn

In this first of three articles, Healthcare Transformers sits with former FBI undercover operative and author of Gray Day: My Undercover Mission to Expose America’s First Cyber Spy, Eric O’Neill to discuss cybersecurity and data privacy in healthcare.  Top of mind for all healthcare executives is data privacy and security, particularly since COVID-19. The thought […]

5 key strategic elements for innovative partnerships in healthcare

Kate Dion sits down with Healthcare Changemaker and incoming General Manager Roche Slovenia, as she wraps up her tenure as Director of Business Strategy, Transformation and Innovation.  Driven by a desire to deliver the outcomes that matter most to patients, their families, and society, Eva uses her ability to collaborate and build transformative partnerships with […]