how to improve patient experience

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The perfect patient result – Why improving patient experience is the key

Many believe there is no such thing as perfect healthcare. That may be true. However, if you improve patient experience this can create the perfect patient result that, once achieved, can impact the business, the patient, and staff in profound ways. The perfect patient result can be achieved, independent of the patient outcome. Of course,…
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Rethinking the patient experience starting with patient education

Clinical innovators are constantly thinking of ways to enhance the patient experience while gaining operational efficiencies. One way we can enhance patient experience is to empower patients through improved patient education. Healthcare has long been considered a source of stress and anxiety for patients due to the complexities or lack of understanding of their treatment plans.…